Terms & Conditions
Last Updated: October 31, 2025
1. Acceptance of Terms
By accessing and using Feedback Store Hub's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily use Feedback Store Hub's services for personal or commercial purposes. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials or services
- Use the materials or services for any commercial purpose without proper licensing
- Attempt to decompile or reverse engineer any software contained in Feedback Store Hub's services
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
3. Service Description
Feedback Store Hub provides customer feedback management and analytics services including but not limited to:
- Feedback collection and management tools
- Analytics and reporting dashboards
- Survey creation and distribution
- Review management services
- Integration with third-party platforms
4. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account.
You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party and to notify us immediately upon becoming aware of any breach of security.
5. Payment Terms
Some services require payment of fees. You agree to pay all fees and charges associated with your account according to the pricing and payment terms presented to you. All fees are non-refundable unless otherwise stated.
6. Data Usage and Rights
You retain all rights to the data and content you submit to Feedback Store Hub. By submitting content, you grant us a license to use, store, and process that content solely for the purpose of providing our services to you.
7. Prohibited Activities
You may not use our services to:
- Violate any laws or regulations
- Infringe on intellectual property rights
- Transmit harmful code, viruses, or malware
- Harass, abuse, or harm another person
- Collect or store personal data about other users without permission
- Interfere with or disrupt the services or servers
8. Service Availability
We strive to provide reliable service but do not guarantee that our services will be uninterrupted, timely, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.
9. Limitation of Liability
In no event shall Feedback Store Hub or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use Feedback Store Hub's services.
10. Indemnification
You agree to indemnify and hold harmless Feedback Store Hub and its affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
11. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the services will immediately cease.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Massachusetts, United States, without regard to its conflict of law provisions.
13. Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the services after changes constitutes acceptance of the modified terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Feedback Store Hub
23 Circuit Avenue Extension
Oak Bluffs, MA 02557
United States
Phone: (508) 693-9346